Yellow Tools does not answer

I have Independence Free and bought the brass library from YT. Everything is fine except for the fact that Independence free does not load the instruments. I end up with a dialog saying: "Could not find the file ... in image file /independence 2 content 19". Before that I get a dialog saying that the path does not exist. Standard procedure is that you ask technical support and the forum. Now the not so funny problem: 1. I have sent three messages to YT technical support without any answers. 2. For two weeks I have tried to register for the forum. I am almost there. I am only waiting for "administrator confirmation". I have sent four messages to the forum administrator without any answers. I wonder why they ignore me. They took my money but do not answer my questions. Am I the only one with this problem? I suggest that anybody intending to buy instruments for Independence Free is prepared for the possibility that the money is gone but the instruments are useless.

This forum is a good tool. I got a response from YT with instructions. Problem is solved and I have the brass. It took two weeks to make them react but now everything is OK.

...and how is the brass library in use? I am still trying to find some believable soul/ old school RnB horns that don't cost a fortune....