Mbox 1 problems

Hi guys, This i have done a lot of troubleshooting already with no luck. I built a new computer and bought an MbOX1. I currently have protools 6.7 that came with it. I have no problem installing the protools software but when it comes to install the hardware drivers, it freezes up on me. Mouse doesn't move and i need to restart my computer. This is my PC build: A8n Sli Premium 64bit motherboard. (nvidia enforce 4 chip) AmD athlon 3800x2 dual core 2 512 OCZ Ram I know this mbox works for I tried it with my last desktop and my friends desktop as well. Please let me know what I can do for I am losing hope thnx..

I have a custom built computer that works perfect with my mbox. Have you checked the system requirements?

Miguel, my system is similar, but I'm running 7.1. get some patches for your 6.7 or upgrade tot 7.1 and you'll be fine. You installes WIN XP SP2, right? That was fixed in the patches.

I am sure i meet the requirements. If there was anything i wish digidesign would update and show what it doesn't support. :\

Degrading is not necessary, but you could try and disable firewall(s) and antivirus programs and reinstall the drivers without those. Also get the latest chipset-drivers at You're not running WIN XP 64 bit ?

Check this too (on the support/compatibility pages) : Windows XP SP2, Microsoft DEP and PACE InterLok Drivers Update * if you encounter unexplained blue screens, freezes or spontaneous reboots when launching Pro Tools with Windows XP Service Pack 2, please update your PACE InterLok drivers: o Download Current InterLok Drivers o More information from the PACE website And remember 7.1 is the latest and is worth the upgrade, IMO anyway.

Ive tried updating my PACE and the problem is still there. Unfortunately i dont even get a chance to see the blue screen of death. It just freezes to a halt. I am at a point willing to gamble $75 USD to a 7.0 upgrade to fix this problem. I hope this works.....:*( If anybody can comment on this before by the end of tonight pls do.

It's been awhile but I backed out on selling my mbox...i just dont want to give up hope just yet, lol. Being an IT guy this is one of the more easier yet frustrating problems ive ever had to deal with. My current question would be: Does it matter if you have a seperate soundcard installed? I have a Sound blaster live.